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Product Care and Disclaimers

General Instructions

  • ZIPCushions isn't liable for fabric mismatches due to variations caused by display monitors. We advise ordering fabric samples for accuracy.
  • Ensure your measurements align with our guidelines; ZIPCushions isn't accountable for discrepancies due to customer's alternate measuring methods.
  • We craft cushions based on provided details. Ensure accuracy; ZIPCushions does not take responsibility for errors from incorrect customer information.

While our outdoor cushions are built to face the worst of weather conditions, from scorching sun to torrential rain, we still recommend taking certain precautions to ensure a longer life and sustained beauty of your cushions:


  • Avoid prolonged exposure to harsh climates, including direct sunlight, heavy rain, moisture and snow.
  • Use protective covers when not in use, especially during inclement weather.
  • Regularly check and clean your cushions to prevent dirt accumulation and potential damage.
  • Routine cleaning (Follow fabric care instructions)
  • Fabric Care: Always follow the specific care guidelines provided with each fabric description. Even outdoor fabrics benefit from occasional gentle cleaning to maintain their vibrant colors and texture.
  • Air out your cushions
  • Always follow the specific care guidelines provided with each fabric description. 


Fabrics:

Your cushion's fabric plays a pivotal role in its aesthetics and durability. To maintain its luster and longevity:

  • Always follow the specific care guidelines provided with each fabric description.
  • Ensure you adhere to wash-care instructions to prevent any damage during cleaning.
  • Avoid using harsh chemicals or abrasive brushes on the fabric.

Foams:

The foam inside your cushion determines its comfort and resilience. Here's how you can take care of them:


General Instructions:

  • Rotate and fluff cushions regularly to maintain their shape.
  • Keep away from sharp objects to prevent tears or punctures.
  • Vacuuming the surface occasionally can help in removing dust and allergens.

Depending on the foam:


High-Density (HD) Foam: Periodically air out in the sun to prevent dampness and protect against mold and mildew. 


Dry-Fast Foam: Similar to HD, ensure it's aired out occasionally to avoid moisture retention and mold growth. While it resists water absorption, shaking off excess water after a heavy downpour can speed up the drying process.


Fiber Fill: Ensure even distribution by fluffing regularly and avoid direct exposure to water. If it gets wet, lay it flat in a well-ventilated area to dry. Avoid direct exposure to water and consider using a water-resistant cover for added protection.



Zippers:

To ensure their smooth operation:

  • Always close or cover zippers before washing to prevent entanglement or damage.
  • Handle with care to avoid jamming or breaking.
  • If a zipper becomes stuck, gently wiggle it free instead of forcing it.
  • Avoid overstuffing the cushion, as this can strain the zipper and make it difficult to close.
  • Periodically check the zipper's teeth for any debris or fabric that might hinder its movement.
  • Consider using a silicone spray or wax (sparingly) if the zipper becomes tough to slide. Always test on a small, inconspicuous area first.



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