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ZIPCushions is pleased to offer a 2-Year Limited Warranty on workmanship, covering all customized cushions that are in use from the date of delivery. Each piece of ZIPCushion shall be free from manufacturing defects in materials, workmanship, or construction.
Products purchased at close-out OR clearance sale, or purchased via other websites or platforms are not covered under the 2-Year limited warranty.
Products manufactured by other brands and sold on our website are not subject to our ZIPCushions warranties, but their limited warranty is covered under respective manufacturers' warranties, for more information please visit the respective product/manufacturer page.
The 2-Year Limited Warranty on workmanship offers coverage for zippers, stitches, and other components against any manufacturing defect not related to the everyday use of our products. Accidental, intentional, or any issues arising for reasons other than previously listed are not covered under our 2-year limited warranty.
We use high density foam and fiber products but we do not get any warranties from our suppliers so unfortunately we cannot pass any warranties on those to you. No warranties on foam and fiber.
What is covered under warranty?
What is not covered?
ZIPCushions reserves the right to amend these policies at any time. If you have any questions regarding Return, Cancellation, and Warranty policies, please contact us at info@zipcushions.com or filling the form on the Contact Us page.
If you believe there is a defect in your cushions, contact our customer service(below) and describe your problem to our representative. ZIPCushions will schedule an inspection process. Please write or call us directly at:
Phone: 1-(720) 664-9805
Email: info@zipcushions.com
Headquarters:
ZIPCushions,
1499 W 120th Ave, Unit #110, Westminster, CO 80234
(By Appointment Only)