Since each order is unique and tailor-made, once we receive your specifications and dimensions, it typically takes up to 4 weeks to get your dream cushions ready and shipped from our facilities. If you need your cushions sooner, we also offer rush turnaround times for an additional charge.

Foam is just as important as fabric when it comes to outdoor cushions. The type of foam you need depends on various factors, including the intended use, the expected weather conditions, and the level of exposure to moisture and sunlight. While Dry Fast Foam is ideal for damp environments because its open cell structure makes it non-water absorbent, and its anti-microbial properties make it an excellent choice for outdoor cushions. You can also go for High-Density foam which is often recommended for outdoor/indoor use due to its durability and ability to withstand harsh weather conditions.

Yes, we provide fabric swatches for most fabrics available on our website. Swatches are smaller pieces of fabric and serve as samples to help you get the real feel of the tactile texture of a particular fabric. You can also learn about other characteristics like opacity, softness, and stretchability of the fabric you are considering to get your cushions upholstered. This will help you to pick the most appropriate fabric and color because, due to the variations in computer screens, it is possible that the fabric will look slightly different in color on our website. To order swatches, click here

Yes, you can do that. There is a place to add your special notes/comments in the description box at the bottom of the product page. You can also chat with our representative and let them know about the details. In addition, to make things clearer, you can also upload reference images (if you want) in the image upload option available just above the comments box. For any other need or support, please email us at support@zipcushions.com.

We are often asked about the ideal cushion thickness. However, this is mainly driven by personal taste and preference. The perfect thickness may also vary based on your intended use of the cushions and the materials they are made from. As per general guidelines, a thickness of 2-4 inches is recommended for seat cushions as this thickness provides enough support and comfort without being too voluminous. For back cushions, the recommended thickness may vary; a chair back cushion can be around 2-3 inches thick; however, a back cushion intended for use in a sofa, a thicker cushion of 4-6 inches would be more appropriate. Please note that these are general guidelines, and the ideal cushion thickness is completely based on your choice and comfort needs.

Whether or not your cushion fabrics are machine washable depends on the type of fabric. Some of our fabrics are machine washable, while others require special care or dry cleaning. Even if it is machine washable, follow the care instructions carefully, like using a gentle cycle and mild detergent. Washing the cushion covers separately from other items is also a good idea to avoid any damage or color transfer. Please visit our fabrics page for more information on each fabric type and care instructions. If you're unsure whether your cushion covers are machine washable, it's always best to err on caution and hand wash them or get the cleaned by a professional cleaner. This can help ensure your cushions last longer and stay in good condition.